“If the professionals in real estate cannot help their neighbors make the best practical decisions before needing an attorney, who can?”

—A new business model for real estate agents, brokers: free help
By David Fletcher, Inman News, Sept. 28, 2011
http://www.inman.com/buyers-sellers/columnists/davidfletcher/a-new-business-model-real-estate-agents-brokers-free-help

“If you are going to change something that drastically affects your clients – tell them as directly as possible.”

—What Real Estate Agents Can Learn From the Netflix Mess and Clean-Up
By Katie Lance, Inman Next Agent, Sept. 20, 2011
http://next.inman.com/2011/09/what-real-estate-agents-can-learn-from-the-netflix-mess-and-clean-up/

“I am not a customer. I am not a user. I might be a client. I might be a member. I may even be a loyalist. But don’t call me a customer. ‘Customer’ is a dirty word.”

—Customer is a dirty word
By Chris Brogan, ChrisBrogan.com, Sept. 29, 2011
http://www.chrisbrogan.com/customer-is-a-dirty-word/

“In my opinion, the biggest homeowner expense is failing to consider the total operating costs when purchasing a home.”

—Biggest expense? Not the price of the horse … uh, house
By Ron Schildknecht, TexasRealEstate.com, Sept. 29, 2011
http://www.texasrealestate.com/web/2/22/more/092911.cfm

“It’s estimated that 75% of the electricity to power home electronics is consumed when the products are turned off.”

—Where Does My Money Go?
By RE/MAX Dallas Suburbs, RE/MAX Dallas Suburbs, Sept. 22, 2011
http://dallassuburbsinfo.net/?p=129